PenguinSwap
  • 🐧PenguinSwap Intro
  • Get Started
    • Create a Wallet
    • Get URC-20 Tokens
    • Using PenguinSwap without Centralized Exchanges
    • Connect Your Wallet to PenguinSwap
  • Click Here for Help
    • Troubleshooting Errors
    • General FAQ
    • Fixing Stuck Pending Transactions on BaseMeta
  • Contact Us
    • Business Partnerships
    • NFT Market Applications
    • Customer Support
    • Social Accounts & Communities
  • Roadmap
  • Brand & Logos
  • Products
    • 🔄Exchange
      • 🔃Token Swaps
      • How to Trade
      • Liquidity Pools
      • How to Add/Remove Liquidity
      • 📝Limit Orders
        • Limit Orders FAQ
      • ☮️Perpetual Trading
        • Perpetuals Glossary
        • What is Perpetual Trading?
        • How can I use it?
        • Perpetual Trading FAQ
    • ❄️Igloo Icing
      • How to use Igloo
      • How to use Igloo with UltronScan
    • 🍢Seafood Pools
      • How to Stake in Seafood Pools
      • Auto EGG Seafood Pool
      • Seafood Pool FAQ & Troubleshooting
    • 🌟Lottery
      • How to Play Lottery v2
      • Lottery FAQ
    • 📈Prediction
      • How to Use Prediction
      • Prediction FAQ
      • Prediction Troubleshooting
    • 🎃NFT Market
    • 🖼️NFT Profile System
      • How to Set Up an NFT Profile
      • Teams
    • ⛄IIO (Initial Igloo Offering)
      • How to Participate in an IIO
      • How to Participate in an IIO with UltronScan
      • Contract Details
    • Analytics (Info)
    • Voting
      • How to Vote
      • How to Vote with SafePal Wallet
    • Coming Soon
  • Tokenomics
    • 🥚EGG
      • EGG Tokenomics
      • Controlling EGG supply
  • Developers
    • Migration
      • Migrate Your Stakings
      • EGG Seafood Pool
    • Contributing
      • Codebase Overview
    • Bug Bounty
    • Smart Contracts
      • PenguinSwap v2
      • Router v2
      • Main Staking/Seafood Pool Contract
      • Prediction V2
      • Lottery v2
      • Auto EGG Seafood Pool (EggVault)
  • Hiring
    • Become a PEPE
      • Solidity Engineer
      • DevOps Engineer
      • Social Media Marketing Manager
      • Frontend Engineer
      • Blockchain QA Engineer
      • Communications/Public Relations Manager
      • Business Development Manager
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  1. Contact Us

Customer Support

PreviousNFT Market ApplicationsNextSocial Accounts & Communities

Last updated 3 years ago

There is NO customer support for PenguinSwap.

If you're experiencing issues,

  1. First check for your error code

  2. If you can't find a solution, try reaching out in your local Telegram group.

Admins will NEVER send you a direct message. If anybody approaches you directly on e.g. Telegram pretending to represent customer support, please block them and report as spam.

NEVER, under any situation, should you ever give someone your private key or recovery phrases. Immediately block and report anyone that asks for them.

the troubleshooting page